A fuse in the cabinet, where most of the Koumbit hosting servers are located, was overloaded and failed, in the night of November 8, 2008. Part of the servers were not available between 23h15 and 0h30, followed by other minor disruptions between 0h30 and 2h15.

Following this, the main web server of the shared hosting accounts did not recover correctly its time and was displaying 1970. This caused a few problems on some sites running content management content systems (sush as Spip and Drupal). The problem was noticed and fixed Sunday around 11h00.

Koumbit is about to open a second cabinet in a new point of presence. This is part of our 2008 architectural plan to increase redundancy and to deal with the growth of the demand. This will allow us, amongst other benefits, to avoid this type of outage, since the main shared hosting servers will be redundant between the two cabinets.

For questions or comments, you can comment on the sysadmin blog (offline.koumbit.net) or write to us at support@koumbit.org.

Thank you for your understanding.

Update, 16:47EST: it's the webserver and not the database server that had a clock problem.